Museum Info

In the Studio
In the Studio

Donor Relations Officer

Thursday, July 16, 2015


Donor Relations Officer

Development Operations


Full-time, Exempt, Temporary through January 2016

Salary, commensurate with experience


The Donor Relations Officer will oversee all aspects of donor relations, including gift acknowledgement and matters such as donor recognition, events and stewardship. The position is responsible for the acknowledgement and recognition of all contributions to the Detroit Institute of Arts in an accurate, timely and meaningful way. The officer will create, review and update standardized letters for certain categories of gifts, and determine when highly personalized acknowledgement or other communications should be created. The officer will also create letters and scripts as needed and appropriate for high level staff and volunteers. The officer will create and manage donor events, including an annual donor recognition event, and other events initiated by department colleagues or volunteer solicitors. The officer will manage aspects of donor stewardship and reporting to donors based on level and types of gifts.


  • Ensure the accurate and timely receipt of all gifts, update standardized letters and create individualized communications as appropriate.
  • Manage donor events, particularly an annual recognition of donors in new cumulative giving honorary categories and Lifetime Service Award recipients, as well as other donor cultivation and stewardship events sponsored by the department, work with staff to identify and secure appropriate internal and external support and vendors.
  • Create donor recognition materials, including an annual donor report; determine format, style and content of report(s), work with staff to identify and secure appropriate internal and external support and vendors.
  • Produce individualized reports to donors as needed to update them on status of specific gifts as needed, including gathering historical, financial, donor, gift, and recipient/honoree information as required and appropriate for effective stewardship of donor relationships.
  • Update donor signage in the museum, identifying donors whose names should be added to or changed on existing signage. Work with staff to identify and secure appropriate internal and external support and vendors.
  • Support activities related to recognition of named spaces, positions and programs, ensuring that records are accurate and complete, and that donor conditions related to specific gifts resulting in naming opportunities or sponsorship are identified and met.
  • Address miscellaneous donor service issues, creating reports and correspondence as appropriate.
  • Create and support a stewardship plan for the Development department.

Other Functions:

  • Work with Associate Director of Development Operations and Development Data Specialist Supervisor to monitor gift processing and receipting to ensure timeliness and accuracy of the process.
  • Prepare and monitor budget expenditures for related program areas.
  • Work with gift officers to track and implement specific gift acknowledgement, recognition and compliance.
  • Prepare gift reports and analyses as directed or requested by supervisor and administration.
  • Participate in the activities of the appropriate professional organizations and resources to keep informed of tax rules and regulations, stewardship programs and national trends at other organizations.
  • Participate as a part of the development team in a collegial fashion.
  • Maintain good relationships with all those who help facilitate the effective conduct of this position.
  • Assist with the maintenance of the moves management module of Raiser’s Edge through the input of data for donors affected by stewardship and recognition.
  • Carry out such other activities as assigned by the Associate Director of Development Operations and Vice President of Development.


  • Bachelor’s degree required.
  • 2+ years of fundraising experience, preferably in working directly with donors; museum experience a plus.
  • Superior writing skills; effective communication skills; strong organizational and conceptual skills, with an eye to detail; event management, the ability to work effectively with time deadlines; competency with standard word processing and financial programs, as well as large computer database use; ability to integrate well with other team members and functions, addressing specific projects within larger framework of departmental and institutional goals and priorities.
  • Experience with Raiser’s Edge a plus; working knowledge of IRS gift laws preferred.
  • Proficient computer skills, including Microsoft Office software programs.


If you are interested in applying for this position, please do so HERE by close of business day, August 14, 2015.


The Detroit Institute of Arts is an Equal Opportunity Employer

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