Manager, Security

POSITION TITLE/DEPARTMENT

Manager, Security

Security Department

CLASSIFICATION/GRADE/SALARY RANGE

Full-time, Exempt

Salary commensurate with experience

GENERAL SUMMARY

The Security Manager is responsible for overseeing the day-to-day operations of the Security program at the DIA to provide for the safety of people, the DIA’s invaluable collection of art and property, and to ensure that all guests have an enjoyable experience.  Performs related work as required. 

ESSENTIAL FUNCTIONS

  • Plan, lead, and manage daily security operations in coordination with the Director of Security.
  • Instructs subordinate Supervisors in all policy, procedure, training, and protocol. Ensures all subordinate Supervisors carry out the same for subordinate Officers.
  • Manage and schedule all overtime for the department based on normal operational needs as well as special circumstances and requests. Identifies opportunities to reduce overtime where appropriate.
  • Develops, updates, and administers a comprehensive security training program for Security Officers, Supervisors, and Administrators.
  • Initiates investigations into policy violations, injuries, hazards, and other incidents as directed.
  • Manages the museum’s security systems and technologies, recommending necessary improvements, remediations, and upgrades as needed.

QUALIFICATIONS

  • Associates degree (or equivalent) required. Four-year degree desired in Criminal Justice, Business Administration, or related field.
  • Four (4) to six (6) years’ related experience in security or law enforcement at a supervisory or leadership level.
  • Ability to lead and manage individuals and teams from diverse backgrounds and experiences and investigate and resolve internal staffing issues as they arise.
  • Ability to manage and prioritize multiple on-going projects and meet aggressive timelines and goals.
  • Excellent customer service skills required with the ability to interact favorably with all levels of museum staff.
  • Must have significant understanding of security, fire, and life safety systems and procedures as well as integration of such systems.
  • Must have demonstrated high level of responsibility and dependability through previous employment.
  • Knowledge of the National Incident Management System and Incident Command System purpose, design, and use is preferred.
  • Common knowledge on responding to emergency situations which may occur in the museum environment is preferred.
  • Knowledge of and proficiency in Microsoft O365 platform and apps is required.
  • Knowledge of firearms required and must be eligible to obtain a permit to carry firearms.

If you are interested in applying for this position, please do so online by clicking the “Apply” link below.  Applications will be accepted until the position is filled.   

Employment applications and/or resumes will not be accepted in person or by mail, e-mail, or facsimile.

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THE DETROIT INSTITUTE OF ARTS IS AN EQUAL OPPORTUNITY EMPLOYER