Join Our Team!

About The Detroit Institute of Arts

The mission of the Detroit Institute of Arts is to create experiences that help each visitor find personal meaning in art.

We're looking for talented individuals from diverse backgrounds with unique skills and experiences to expand our team in creating a positive, educational environment for arts and culture and a gathering place for everyone in our community. By joining the DIA's staff, you'll be joining the world's most visitor-friendly museum and be able to help our public find their own personal meaning in art every day.

The DIA is an equal opportunity employer. 

Current Job Opportunities at the Detroit Institute of Arts

CLASSIFICATION/GRADE/SALARY RANGE

Full-Time, Non-exempt

$11.10/hour      

GENERAL SUMMARY

This position serves as a member of the team of professionals responsible for maintaining life safety, protecting the collection, and providing exemplary “security as a service” to all visitor and staff at the museum. The position tactfully and effectively communicates and enforces the policies and practices established for the protection and safety of museum staff, guests, physical structure, surrounding property and museum assets. Performs related work as required.

ESSENTIAL FUNCTIONS

  • Patrol the museum collections, equipment, building and grounds to prevent and protect against theft, vandalism, hazard, or threat.
  • Take immediate action to mitigate hazards and threats within the limits of policy, procedure, guidelines, and work instructions.
  • Screen persons and parcels upon entry and exit into the museum to identify suspicious, prohibited, or otherwise restricted objects or materials from entering and exiting the museum.
  • Observes conduct of staff and public to detect and immediately address suspicious activity and non-conformance of rules and regulations.
  • Documents unusual or non-routine occurrences in writing and distributes reports via email.

QUALIFICATIONS

  • High school diploma or GED required; some college coursework is preferred.
  • Experience in the security field is preferred.
  • Ability to work varied shifts in a 24/7/365 operation, including days, afternoons, nights, weekends, and holidays, overtime assignments and training sessions.
  • Possess or be able to achieve and maintain CPR certification through the American Red Cross or American Heart Association.
  • Ability to maintain a stationary position and/or move for the majority of a shift.
  • Reliable transportation to and from work during all shifts and assignments.
  • Maintain punctual, regular and predictable attendance.
  • Possess and exhibit excellent customer service skills, with the ability to interact tactfully, effectively, and professionally with leadership, peers, other museum staff and the public at all times.
  • Maintain professionalism in appearance, demeanor, and communication at all times.
  • Possess or be able to achieve basic understanding of security principles and best practices.
  • Basic computer skills including internet-based systems and programs as well as word processing. Experience with security systems and technologies is strongly preferred.
  • Read, write, and speak standard English; multi-lingual is preferred.

If you are interested in applying for this position, please apply online.  Applications will be accepted until the position is filled. 

APPLY

THE DETROIT INSTITUTE OF ARTS IS AN EQUAL OPPORTUNITY EMPLOYER

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JOB TITLE/DEPARTMENT          

Building Mechanic

Building Operations Department

CLASSIFICATION/GRADE/SALARY RANGE

Full-time, Non-exempt

GENERAL SUMMARY

Under supervision as required to maintain all HVAC and auxiliary equipment. To perform major and minor repairs as required that includes Electrical, Plumbing, Steam, HVAC & VAV controls, and related building systems. 

This position reports to the Engineering Manager.

ESSENTIAL FUNCTIONS

  • Repair and maintain all HVAC systems.
  • Routine inspections and maintenance of all mechanical equipment, including major and minor repairs to pumps, motors, fans, steam traps, regulating devices and HVAC controls.
  • Electrical responsibilities include lighting ballast, switches, control wiring and replacing single and three phase motors.
  • Must have the ability to read electrical diagrams and troubleshoot electrical problems throughout the building.
  • Building repairs to include glass repair, locks, hinges, doors, and other hardware.
  • Work environment will include indoor and outdoor duties.
  • Other duties as assigned.

QUALIFICATIONS

  • Certified Refrigeration Journeyman or Certified HVAC tech with 5 years experience.
  • Experienced in DDC controls (i.e. Siemens and Johnson Controls) and Climate controlled computer room systems (i.e. Liebert systems)
  • Knowledge and experience in troubleshooting and repairing various pumps.
  • Knowledge and experience in troubleshooting steam systems, steam traps, humidifiers, and condensate receiver tanks.
  • Must be able to make repairs to Refrigeration and Air conditioning systems. 
  • Must be physically able to perform any and all functions of this position.
  • Must be able to work well with employees and the public as required. 

If you are interested in applying for this position, please do so online. Applications will be accepted until the position is filled.

APPLY



THE DETROIT INSTITUTE OF ARTS IS AN EQUAL OPPORTUNITY EMPLOYER

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POSITION TITLE/DEPARTMENT

Intern

Strategic Initiatives

CLASSIFICATION/GRADE/SALARY RANGE

Part-time, Non-Exempt, Temporary (employment agreement from May 7, 2018 through August 15, 2018)

$12.50 per hour

GENERAL SUMMARY

The Strategic Initiatives Intern will gain practical work experience and receive an introduction to the museum and non-profit world by working for the Executive Director, Strategic Initiatives, who is responsible for managing the Detroit Institute of Arts’ Plaza Planning project.  Assists with office administration tasks related to community engagement, events and design competition.  Performs related work as required.

ESSENTIAL FUNCTIONS

  • Assists in helping coordinate communications including:
    • Steering Committee
    • Foundation
    • Design Teams
    • Focus groups
    • Community Partners and Institutions
    • Community, arts and resident groups
  • Provides assistance in designing and implementing the Community Engagement programs in conjunction with internal and external working groups
  • Help with documentation and maintaining data for grant and foundation reporting
  • Researches public meeting notices and cultural events throughout the region for possible engagement opportunities
  • Provides communications support and attend events in the community to collect data
  • Provides general office assistance with scheduling, follow-up and preparation for meetings upon the request of the Executive Director, Strategic Initiatives

QUALIFICATIONS

  • Interest in writing, urban planning and architecture, communications, journalism, public relations, events planning or related field preferred
  • Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
  • Proficient in internet research
  • Exceptional interpersonal skills, organizational skills and outstanding speaking and writing ability
  • Must have the ability to maintain confidentiality at all times
  • Ability to conduct oneself with tact and courtesy
  • Flexibility with hours – available for day and occasional evening meetings (will accommodate student schedule)

If you are interested in applying for this position, please do so online by close of business day, February 28, 2018.

APPLY



THE DETROIT INSTITUTE OF ARTS IS AN EQUAL OPPORTUNITY EMPLOYER

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POSITION TITLE/DEPARTMENT

Supervisor I, Guest Sales

Membership/Front of House (FOH) Operations

CLASSIFICATION/GRADE/SALARY RANGE

Full-time, Exempt

Salary commensurate with experience

GENERAL SUMMARY

The Supervisor I, Guest Sales, supervises full-time and part-time staff in the daily operations of Front of House (FOH) admissions, events and membership sales. Oversee the seven (7) day a week DIA Call Center operation, in coordination with the Manager, Guest Sales, and the Supervisor II, Guest Sales to ensure the department runs smoothly and efficiently, assisting the department in achieving the museum’s program revenue goals.  Performs related work as required.

ESSENTIAL FUNCTIONS

  • Supervise Guest Sales Associate (GSA) staff on the floor, call center and online portal with day-to-day sales and ticketing operation
  • Monitor and supervise the day-to-day cash handling functions of the Membership/FOH Operations department
  • Process vouchers and sales transactions for Group Reservation Department
  • Prepare daily reconciliation financial reports for Accounting and Promotional tracking for the Marketing Department
  • Prepare full-time and part-time team schedules and daily assignments for the Guest Sales Associates
  • Interface with visitors to provide information and assistance to enhance their museum experience
  • Monitor the performance of the Guest Sales Associate staff
  • Coordinate the department’s involvement with special events, exhibitions and programs
  • Interview, hire and train Guest Sales Associates
  • Create and update all departmental reference materials
  • Troubleshoot customer sales, and service concerns for POS, Online and Call Center
  • Collaborate with other departments on a regular basis to support museum operations
  • Additional duties as assigned in support of the mission of the Museum

QUALIFICATIONS

  • Bachelor’s degree in a related field preferred or three (3) years’ prior experience in sales and customer service
  • Cash handling experience
  • Strong self-motivation, organization and conceptual skills with an eye to detail
  • Knowledge of accounting systems helpful and call center software
  • Proficient with Microsoft Outlook, Word, Excel and familiarity with ticketing systems and Raiser’s Edge
  • Excellent problem solving, organization and communication skills
  • Willingness to work a flexible schedule, including weekends and some evenings and/or late nights

If you are interested in applying for this position, please do so online by close of business day, February 28, 2018.

APPLY



THE DETROIT INSTITUTE OF ARTS IS AN EQUAL OPPORTUNITY EMPLOYER

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The Detroit Institute of Arts, one of the leading art museums in the U.S., is seeking applicants for the positions of unpaid interns for summer 2018.  The quality and comprehensive nature of its collections, the excellence of its staff, its library and its facilities, make the DIA an ideal environment for introducing a student to the world of museums and non-profit organizations.

While the DIA’s internship program does not provide a stipend, arrangements may be made for academic credit in coordination with the student’s sponsoring school. The intern will be expected to work for a minimum of 21 hours per week for at least ten (10) weeks.

This year we are seeking candidates interested in European Art before 1850 (two positions)

Preference will be given to Art History graduate students and Art History majors who have completed their junior year. Reading knowledge of at least one European language (besides English) is desirable.  

Applications must include

  • A cover letter that addresses the candidate’s knowledge of European art before 1850
  • A curriculum vitae
  • A writing sample (preferably a paper from a course in European art)
  • The name and phone number for at least one (1) instructor who would be able to provide a recommendation

Please forward complete applications to curators@dia.org

Deadline: April 2, 2018

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Summer Internship in the Curatorial Division – Contemporary Art after 1950

The Detroit Institute of Arts, one of the leading art museums in the U.S., is seeking applicants for the positions of unpaid interns for summer 2018.  The quality and comprehensive nature of its collections, the excellence of its staff, its library and its facilities, make the DIA an ideal environment for introducing a student to the world of museums and non-profit organizations.

While the DIA’s internship program does not provide a stipend, arrangements may be made for academic credit in coordination with the student’s sponsoring school. The intern will be expected to work for a minimum of 21 hours per week for at least ten (10) weeks.

This year we are seeking a candidate interested in researching the permanent collection of the department of Contemporary Art after 1950 (one position).

Preference will be given to Art History graduate students and Art History majors who have completed their junior year. Reading knowledge of at least one European language (besides English) is desirable.  

Applications must include

  • A cover letter that addresses the candidate’s knowledge of researching contemporary art
  • A curriculum vitae
  • A writing sample (preferably a paper from an art history course on contemporary art)
  • The name and phone number for at least one (1) instructor who would be able to provide a recommendation

Please forward complete applications to curators@dia.org

Deadline: April 2, 2018

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