Join Our Team!

About The Detroit Institute of Arts

The mission of the Detroit Institute of Arts is to create experiences that help each visitor find personal meaning in art.

We're looking for talented individuals from diverse backgrounds with unique skills and experiences to expand our team in creating a positive, educational environment for arts and culture and a gathering place for everyone in our community. By joining the DIA's staff, you'll be joining the world's most visitor-friendly museum and be able to help our public find their own personal meaning in art every day.

The DIA is an equal opportunity employer. 

Current Job Opportunities at the Detroit Institute of Arts

Position Title

Assistant/Associate/Full Curator

Department

Prints, Drawings and Photographs Curatorial department

Classification / Grade / Salary Range

Full-time, Exempt

Salary commensurate with experience

General Summary

The DIA seeks an Assistant, Associate or Full Curator to serve as a full-time member of the Prints, Drawings and Photographs Department (PDP). The ideal candidate will have expertise and breadth of knowledge in Western art on paper from the Middle Ages through the present day.

The DIA’s collection of prints and drawings comprises more than 20,000 objects, with strength in European and American works. It includes historically significant drawings, such as Michelangelo’s Studies for the Sistine Chapel; over 2,500 drawings by Thomas Cole; and rare drawings and watercolors by Mary Cassatt, Paul Cézanne, Charles Demuth, Emil Nolde, Pablo Picasso, Peter Paul Rubens and Giovanni Battista Tiepolo.

The DIA’s print collection has in-depth holdings by renowned European artists Albrecht Dürer, Édouard Manet, Odilon Redon and Rembrandt van Rijn, as well as rare works by Edgar Degas, including his monotype Russet Landscape. The collection of prints by American artists is equally impressive, with extensive holdings by Martin Lewis, John Sloan and James Abbott McNeill Whistler, as well as Jacob Lawrence’s rare gouache series The Legend of John Brown. Prints representing major artists of the twentieth century include those by Käthe Kollwitz, Helen Frankenthaler, Robert Rauschenberg and Andy Warhol among its highlights.

Under the supervision of the Head of PDP, the Curator will oversee all aspects of the collection of works on paper, including prints, drawings, posters and artists’ books. Responsibilities include, but are not limited to, organizing and overseeing permanent collection and traveling exhibitions; recommending new works for acquisition; and serving as co-liaison to the DIA’s Friends of Prints, Drawings and Photographs (FPDP), the department’s main auxiliary group.

Essential Functions

Conduct research on and assess condition of the collection toward the development of exhibitions, permanent gallery rotations and potential loans

Maintain current knowledge of the art market to recommend objects for the permanent collection and develop acquisition proposals

Compile information pertinent to the identification and documentation of works of art and maintain appropriate object records in the TMS collections database in accordance with DIA data and archival standards

Collaborate with the Collections Management staff in installing artworks

Work in close collaboration with the Conservation Department to regularly assess the conservation needs of the collection

Develop familiarity with the DIA’s Collections Management Policy and assist the Registration Department in producing supporting documentation for accessioning and deaccessioning works of art

Conduct original research on the museum’s art collection and publish in scholarly journals, catalogues and books

Act as staff liaison to the FPDP and assist with organizing its activities and programs

Develop enrichments, including presentations and tours for members, volunteers and museum visitors, to facilitate community outreach

Foster and maintain good working relationships with existing and potential patrons, trustees and museum colleagues across the country and abroad, as well as with the academic community, art dealers and collectors

Work effectively with various museum departments to ensure that content related to the art under his/her purview is accurately represented in all museum print publications and other media

Work collaboratively with educators in Learning and Audience Engagement to develop interpretive strategies and accompanying materials for permanent gallery projects and special exhibitions, as well as conduct training for gallery teachers and docents to support DIA’s school and related programs

Collaborate across curatorial departments on exhibitions and acquisitions

Participate in the day-to-day administration of the department, which includes responding to scholarly and public inquiries related to the collection and scheduling study-room visits

Represent the museum in professional organizations and at symposia and other scholarly meetings and events

Qualifications

M.A. in Art History and demonstrated expertise with works on paper; Ph.D. preferred

Minimum three years of experience working in a museum

Familiarity with the activities and operations of a large art museum

Record of research and scholarship, with experience in organizing exhibitions and producing publications of high quality

Commitment to engaging a varied public audience

Exceptional writing skills and public-speaking ability across diverse audiences

Proven ability to work effectively and positively with other professional staff in a highly collaborative environment

Proficiency in at least one foreign language

Apply

Interested applicants for this position must submit a cover letter, resume/curriculum vitae, and writing sample in a single PDF or Word document. Applications will be accepted until the position is filled.

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CLASSIFICATION/GRADE/SALARY RANGE

Full-Time, Non-exempt

$11.10/hour      

GENERAL SUMMARY

This position serves as a member of the team of professionals responsible for maintaining life safety, protecting the collection, and providing exemplary “security as a service” to all visitor and staff at the museum. The position tactfully and effectively communicates and enforces the policies and practices established for the protection and safety of museum staff, guests, physical structure, surrounding property and museum assets. Performs related work as required.

ESSENTIAL FUNCTIONS

  • Patrol the museum collections, equipment, building and grounds to prevent and protect against theft, vandalism, hazard, or threat.
  • Take immediate action to mitigate hazards and threats within the limits of policy, procedure, guidelines, and work instructions.
  • Screen persons and parcels upon entry and exit into the museum to identify suspicious, prohibited, or otherwise restricted objects or materials from entering and exiting the museum.
  • Observes conduct of staff and public to detect and immediately address suspicious activity and non-conformance of rules and regulations.
  • Documents unusual or non-routine occurrences in writing and distributes reports via email.

QUALIFICATIONS

  • High school diploma or GED required; some college coursework is preferred.
  • Experience in the security field is preferred.
  • Ability to work varied shifts in a 24/7/365 operation, including days, afternoons, nights, weekends, and holidays, overtime assignments and training sessions.
  • Possess or be able to achieve and maintain CPR certification through the American Red Cross or American Heart Association.
  • Ability to maintain a stationary position and/or move for the majority of a shift.
  • Reliable transportation to and from work during all shifts and assignments.
  • Maintain punctual, regular and predictable attendance.
  • Possess and exhibit excellent customer service skills, with the ability to interact tactfully, effectively, and professionally with leadership, peers, other museum staff and the public at all times.
  • Maintain professionalism in appearance, demeanor, and communication at all times.
  • Possess or be able to achieve basic understanding of security principles and best practices.
  • Basic computer skills including internet-based systems and programs as well as word processing. Experience with security systems and technologies is strongly preferred.
  • Read, write, and speak standard English; multi-lingual is preferred.

If you are interested in applying for this position, please apply online.  Applications will be accepted until the position is filled. 

APPLY

THE DETROIT INSTITUTE OF ARTS IS AN EQUAL OPPORTUNITY EMPLOYER

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POSITION TITLE/DEPARTMENT

Administrative Assistant

Curatorial Division

CLASSIFICATION/GRADE/SALARY RANGE

Full-time, Exempt

Salary commensurate with experience

GENERAL SUMMARY

Provide administrative assistance to the curatorial department heads for the day-to-day operations of assigned areas of the curatorial division.  Performs related work as required.

ESSENTIAL FUNCTIONS

  • Assists multiple curatorial managers with day-to-day administrative operations.
  • Manages departmental communications, including email and other written correspondence, telephone calls and voice mail
  • Creates, maintains and organizes departmental records, including hardcopy and digital files
  • Assists with light research
  • Schedules meetings, meeting rooms and manages calendar appointments
  • Assists with curatorial and other travel arrangements including expense reports
  • Manages departmental purchases and contracts with outside vendors.
  • Assists with the reception of visitors
  • Handles inter-departmental transactions, including submission of work orders, photography orders, loan requests and various requisitions
  • Assists curators with operations of assigned DIA auxiliaries, including organization of events and patron-related activities, meetings, public lectures, seminars, dinners, receptions, travel, and fund-raisers
  • Assistance with auxiliary events may require work evenings and weekends
  • Assists with periodic updates of information on DIA’s website, auxiliary newsletters and social media outlets
  • Other tasks as the departments may deem necessary

QUALIFICATIONS

  • Bachelor’s degree required, one (1) year related work experience
  • Demonstrated experience working effectively with high-level patrons, preferred.
  • Polished, professional demeanor.
  • Ability to multi-task; must be able to work independently and manage multiple projects simultaneously.
  • Willingness to work in a fast-paced environment and to work effectively and courteously with volunteers, visitors, patrons and museum staff
  • Excellent computer skills, including demonstrated proficiencies in Microsoft Office Suite applications (Word, Excel, Outlook PowerPoint, SharePoint) and ability to work across a variety of computer systems, databases, software and web-based applications
  • Ability to work evenings and weekends as needed
  • Ability to work with budgets
  • Excellent writing and oral communication skills
  • Excellent organizational abilities and interpersonal skills

    ______________________________________________________________________

If you are interested in applying for this position, please do so online by close of business day, August 25, 2017.

APPLY



THE DETROIT INSTITUTE OF ARTS IS AN EQUAL OPPORTUNITY EMPLOYER

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POSITION TITLE/DEPARTMENT

IT Support Technician

Information Technology department

CLASSIFICATION/GRADE/SALARY RANGE

Full-time, Exempt

Salary, commensurate with experience

GENERAL SUMMARY

The IT Support Technician will help plan, develop, install, configure, document and maintain all desktop client, OS, and software needs; Assist with supporting all departments in regards to computer software/hardware needs; Troubleshoot desktop client connectivity, printer/copier, and email problems; Setup new users, security rights, information storage and archival needs; Help ensure the stability, integrity, and efficient operation of the organization’s systems, desktop and mobile access devices; Assist team in systems modeling, analysis, planning, and vendor coordination on new and existing IT Infrastructure projects.  Performs related work as required.

ESSENTIAL FUNCTIONS

  • Accept technical support calls and emails and manage/track issues to resolution via an enterprise help desk system
  • Troubleshoot and resolve end-user hardware, operating system, and software related problems
  • Troubleshoot and resolve basic network and server access problems for end users
  • Troubleshoot and resolve basic issues with voice communications (i.e., VoIP telephones) and voicemail systems
  • Install, maintain, and troubleshoot/repair laptops/desktops
  • Assist employees using Microsoft desktop operating systems (Windows 7, 8, 10) and Microsoft O365 applications (Outlook, Word, Excel, PowerPoint, Visio, etc.)
  • Assist employees using Apple Mac OS hardware/software
  • Assist employees with client-side software applications and printers/copiers according to design or installation specifications
  • Help develop and maintain automated, enterprise level, desktop, software, and mobile deployment solutions in a O365/Windows server 2008+/Windows 7+ environment
  • Responsible for new user setup and technical orientation; including user account creation, and image based hardware deployments
  • Provide New Hire training on IT related topics
  • Comfortably navigate Active Directory, O365 Admin Center, and Group Policy to help maintain computers, users, security, and access privileges
  • Maintain hardware and software inventories
  • Educate staff on appropriate use of hardware and software to prevent errors and promote efficiency
  • Coordinate MS Office training program and provide ad hoc training to end user groups when the need arises
  • Analyze and forward advanced issues to the appropriate IT personnel
  • Coordinate with vendors or technicians for service and support
  • Manage license and maintenance contracts for applications and printers/copiers
  • Performs solution testing and troubleshooting
  • Performs other duties as assigned

QUALIFICATIONS

  • Bachelor’s degree in technology related area, equivalent industry certifications, or equivalent work experience is required
  • A minimum of three (3) or more years of overall information technology experience required
  • Experience with automated deployment and support of a Microsoft Windows 7+ desktop environment and Microsoft Windows Server 2008+ using Microsoft Active Directory including: policy based administration (Group Policy, GPO), Security Group Management, and domain trusts management required
  • Solid Knowledge in enterprise deployment and maintenance of common desktop enterprise applications (Microsoft Office Suite, Adobe, Java, etc.) required
  • Strong skills in Microsoft Operating Systems (Windows 7, 8, 10) and Office Application Suite (Outlook, Word, Excel, PowerPoint, Visio, etc.) required
  • Knowledge or experience in deploying and managing enterprise anti-virus solutions (Microsoft SCCM+SCEP) required
  • Ability to read and comprehend technical manuals, interact with users, and conduct computer diagnostics to investigate and resolve problems required
  • Excellent critical thinking and problem-solving skills; uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problem
  • Excellent time-management and organizational skills with the ability to independently manage assigned tasks and develop written work plans
  • Pleasant, upbeat and polite attitude with excellent customer relationship skills
  • Excellent written, verbal and presentation skills
  • Fundamental understanding and experience of administering Mac OS X in a networked environment highly preferred
  • Basic project management skills preferred
  • Knowledge in virtual desktop infrastructure (VDI) maintenance and/or server virtualization (ESXi, Hyper-V) technologies a plus

If you are interested in applying for this position, please do so online.  Applications will be accepted until the position is filled.

APPLY



THE DETROIT INSTITUTE OF ARTS IS AN EQUAL OPPORTUNITY EMPLOYER

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JOB TITLE/DEPARTMENT                                     

Guest Sales Associate

Development Division (Front of the House)

CLASSIFICATION/SALARY RANGE

Part-time, Non-Exempt

$10.30/hour, 24 hours per week

GENERAL SUMMARY

The Guest Sales Associate will staff the museum admissions desks and box office with two primary responsibilities:

  1. Process general, exhibition and event admission tickets;
  2. Process membership sales (review, advise and process new, upgrade and renewal memberships) and other contributed support.

    This part-time position requires an excellent understanding of customer service standards and possession of interpersonal skills necessary to consistently create an exceptional service experience for external and internal customers.

RESPONSIBILITIES

  • Process general admission, special exhibition and other event tickets for members and guests in computerized ticketing system and securely maintain such transactions
  • Exercise judgment and sales skills in evaluating customer needs and desire for new, renewal, upgraded or gift memberships or other museum support, and conclude appropriate sales or service transactions
  • Provide prompt, efficient and accurate service in answering box office and membership HelpLine phone calls
  • Promote any special exhibition or programming and the use of collection and exhibition audio guides
  • Share information on special exhibitions, events and other DIA programming with museum guests
  • Accept reservations for ticketed exhibitions/events via telephone and/or walk-up
  • Assist in meeting admission, membership and other contributed revenue goals
  • Maintain confidential and accurate records of all financial transactions
  • Appropriately maintain the confidentiality of members’ personal and financial transaction information
  • Assist with “Will Call” ticket distribution
  • Represent the museum at membership sales opportunities at corporate and community events
  • Prepare reports and summaries as needed
  • Perform other duties as assigned

QUALIFICATIONS

  • High school diploma or equivalent
  • Direct sales experience
  • Knowledge of Raiser’s Edge
  • Customer service experience and excellent customer service skills
  • Ability to work independently, with strong problem-solving skills and capacity to use tact, discretion and sound judgment while providing exceptional customer service
  • Ability to handle multiple tasks, and work in a fast-pasted and cultural diverse public environment
  • Good basic computer knowledge
  • Strong basic math skills
  • Ability to process transactions with accuracy and speed
  • Ability to process, retain and share high volume of information (i.e. prices, programs, events etc.)
  • Willingness to work a flexible schedule, including weekends and some evenings and/or late nights
  • Transportation required

     

    If you are interested in applying for this position, please apply online by close of business day, August 17, 2017. 

    APPLY

    THE DETROIT INSTITUTE OF ARTS IS AN EQUAL OPPORTUNITY EMPLOYER

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POSITION TITLE/DEPARTMENT

Collection Review Assistant

Registrar

CLASSIFICATION/GRADE/SALARY RANGE

Part-time, Non-Exempt, Temporary

$15.00 per hour

Employment agreement through June 30, 2018

GENERAL SUMMARY

Under general supervision, the Collection Review Assistant will provide support to the Registrar Department for the deaccession project. Tasks will include, but are not limited to, assisting with data entry, research, processing forms and reports, and monitoring the disposition process for all deaccessioned artworks. The Collection Review Assistant will work interdepartmentally with registrars, curators, conservators, and museum technicians.  Performs related work as required.

ESSENTIAL FUNCTIONS

  • Create, maintain and organize hard copy and electronic collection records
  • Assist with clear title research
  • Assist with scheduling collection reviews and outside contractor visits
  • Assist with preparation of deaccession proposal forms
  • Assist with preparation of Registrar’s reports
  • Assist with disposition process including documentation, record photography, packing and shipping, and condition reports

QUALIFICATIONS

  • Bachelor’s degree in art history, museum studies, or a closely related field, required
  • One (1) or more years’ experience working in the Registrars Department or Collections Management Department of a fine arts museum preferred
  • General experience in the care, protection and handling of fine arts and archival documents; understanding of nomenclature and museum cataloging methods; knowledge of AAM standards for collections management
  • Capacity to follow established procedures for the documentation and movement of fine art
  • Experience working with collection management databases, The Museum System (TMS) preferred
  • High level of accuracy and attention to detail and ability to work independently required
  • Ability to multitask, and work efficiently in an interdepartmental team setting
  • Must have excellent oral and written communication skills
  • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, SharePoint)
  • Capacity to maintain a stationary position at a desk for long periods of time and operate standard office equipment.
  • Must be able to lift and/or move up to 50 pounds.
  • Ability to maintain a stationary position and work for extended periods of time, and ascend/descend ladders and stairs.

If you are interested in applying for this position, please do so online by close of business day, August 18, 2017.

APPLY



THE DETROIT INSTITUTE OF ARTS IS AN EQUAL OPPORTUNITY EMPLOYER

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JOB TITLE/DEPARTMENT                                                                                                

Group Reservations Loggia Facilitator

Group Reservations Department

CLASSIFICATION/SALARY TYPE

Part-time, Non-Exempt, $12.50/hour

24 hours per week, 4-6 hours per day, flexible to include weekends (schedule based upon business demands)

Temporary through June 15, 2018                     

GENERAL SUMMARY

The Group Reservation Loggia Facilitator performs customer service related tasks that support the museum’s group reservation activities by meeting, greeting, reconfirming reservation details and escorting groups to their museum experience.   The Group Reservation Loggia Facilitator must anticipate and respond appropriately to the needs of the group visitor, ensuring their arrival process is smooth and flawless.  Performs related work as required.

ESSENTIAL FUNCTIONS

  • Assume responsibility for group arrival and departure in Loggia
  • Respond to group reservations departmental needs for meeting, greeting and escorting groups to the designated area for their expected museum experience (Studio or Lecture Hall, Special Exhibitions.)
  • Establish and maintain a professional working relationship with group leaders and with museum staff
  • Makes sound and flexible decisions when responding to unexpected requests from tour operators and or group leaders
  • Have a good understanding of the group functions, locations and timing of the activities as to provide professional assistance and support
  • Introduction to the Interpretive Programs Volunteers (IPVs), Curators and or other DIA representatives
  • Manage school group’s arrival, crowd control, management and moving of coat racks and lunch racks
  • Student lunchroom management, moving of chairs and tables as needed
  • Be well informed in the day-to-day activity in the museum. Using tools like the DIA Today
  • Assist with phones in the group sales department when necessary
  • Ensure that work area is clean, secure and well maintained
  • Wear appropriate professional attire as outlined in the Employee Handbook.
  • Problem solving to resolve any issues or challenges that may occur while our group visitors are in the museum is a vital role.

QUALIFICATIONS

  • High school diploma or equivalent
  • Minimum of (3) three years of related work experience
  • Previous customer service experience
  • Ability to work independently and on a team
  • Ability to work cooperatively and tactfully with staff and the public
  • Some knowledge of computer applications
  • Ability to work weekends and evenings required, per business demands
  • Familiarity with museum environment preferred
  • Ability to be on your feet for long periods of time due to considerable walking throughout the museum

SPECIAL SKILLS

  • Friendly, pleasant and outgoing
  • Well organized
  • Ability to multi task
  • Detail orientated
  • Ability to lead and motivate others
  • Positive attitude towards colleagues, the DIA and the DIA Mission
  • Self-directed, the ability to take responsibility and make sound decisions
  • Ability to act as an expert resource and representative of the Group Reservations department and the entire staff of the DIA

If you are interested in applying for this position, please apply online by close of business day, August 29, 2017. 

APPLY

THE DETROIT INSTITUTE OF ARTS IS AN EQUAL OPPORTUNITY EMPLOYER

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JOB TITLE/DEPARTMENT                                                                                                    

Field Trip Coordinator

Group Reservations Department

CLASSIFICATION/SALARY TYPE

Part-time, Non-Exempt, $12.50/hour

24 hours per week, flexible to include weekends

Temporary through June 15, 2018                     

GENERAL SUMMARY

The School Field Trip Coordinator will be responsible for managing arrivals of school groups, in collaboration with the Group Reservation Coordinator.  Meet, greet and escort groups from their buses into the Loggia/John R entrance. The School Field Trip Coordinator will support the museum’s group arrival by dispatching buses as they arrive and depart the circle driveway on John R.  This position must anticipate and respond appropriately to meet the needs of the group visitors and ensure their arrival process is smooth and flawless.  Performs related work as required.

ESSENTIAL FUNCTIONS

  • Reviewing daily arrival reports that are produced by the Group Reservation Coordinator in preparation for the daily activity
  • Anticipation of weekly group activity
  • Assume responsibility for group arrival and departures in the Loggia
  • Respond to group reservations departmental needs for meeting, greeting and escorting groups to the designated area for their expected museum experience (Studio or Lecture Hall, Special Exhibitions.)
  • Establish and maintain a professional working relationship with group leaders (e.g. teachers and school administrators) and with museum staff (e.g. Learning & Audience Engagement, Curatorial Department.)
  • Makes sound and flexible decisions when responding to unexpected requests from, teachers, tour operators and or group leaders
  • Have a good understanding of the group functions, locations and timing of the activities as to provide professional assistance and support
  • Introduction to the Gallery Teachers and or other DIA representative, as needed
  • Manage school group’s arrival, crowd control, management and moving of coat racks and lunch racks Student lunchroom management, moving of chairs and tables as needed.
  • Be well informed in the day-to-day activity in the museum. Using tools like the DIA Today and the Group Reservations Property Management Tool, Events Services Program (ESP.)
  • Problem solving to resolve any issues or challenges that may occur while our group visitors are in the museum is a vital role

QUALIFICATIONS

  • High school diploma or equivalent
  • Minimum of (3) three years of related work experience
  • Previous customer service experience
  • Ability to work independently and on a team
  • Ability to work cooperatively and tactfully with staff and the public
  • Some knowledge of computer applications
  • Ability to work weekends and evenings required, per business demands
  • Familiarity with museum environment preferred
  • Ability to be on your feet for long periods of time due to considerable walking throughout the museum.
  • Wear appropriate professional attire as outlined in the Employee Handbook, and outside attire as this position will consist of several hours of outside activity, meeting, greeting and dispatching the buses as needed

SPECIAL SKILLS

  • Friendly, pleasant and outgoing
  • Well organized
  • Ability to multi task
  • Detail orientated
  • Ability to lead and motivate others
  • Positive attitude towards colleagues, the DIA and the DIA Mission
  • Self-directed, the ability to take responsibility and make sound and viable decisions
  • Ability to act as an expert resource and representative of Group Reservations Department

If you are interested in applying for this position, please apply online by close of business day, August 29, 2017. 

APPLY

THE DETROIT INSTITUTE OF ARTS IS AN EQUAL OPPORTUNITY EMPLOYER

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